Precision Jewelry Repair, Performed In-House

Jewelry is meant to be worn and enjoyed. When it comes time for upkeep, we’re here to get it done right. For years, our community has trusted us to maintain their most precious pieces with care, quality work, and attention to detail. We handle repairs in house and are always transparent about the work your piece needs. Our repair services include:

Jewelry At Dublin Village Jewelers

Ring Resizing

Adjusting rings up or down for a comfortable, secure fit.

Chain Repair

Repairing broken chains and reinforcing worn sections so they can be worn again.

Clasp Repair / Replacement

Replacing worn or broken clasps so your piece stays secure.

Cleaning and Refinishing

A deep cleaning followed by a multi-step hand refinishing process to restore a like-new look.

Rhodium Plating

Restoring white gold to its original bright white finish.

Stone Setting

Setting diamonds and gemstones, or resetting a stone that has fallen out. If the original stone has been lost we can supply a matching replacement.

Prong Repair

Repairing worn or damaged prongs so gemstones stay secure. Channel, claw, and V-prong repairs are also offered.

Engraving

Precision laser engraving on platinum, white, yellow, or rose gold, and on most stainless steel pieces.

Pearl Restringing

Restringing pearls so they’re wearable again. This service is not done in house.

Earring Repair

Repairing broken posts, clasps, and other commonly damaged earring parts.

Repair not listed?

Please reach out if you don’t see the service you need. We offer additional repairs beyond this list and will be glad to talk through the best solution for your piece.

Complimentary steam cleaning and inspection

Free steam cleaning and a multi-point inspection to check for loose stones or other damage. If work is needed, we’ll prepare a free quote.

How Our Repair Process Works

STEP 01

Consultation and Drop off

Stop in and talk through the repair with a member of our team—no appointment necessary. We’ll either quote you on the spot or let you know that our goldsmith needs to inspect the piece first. Every item left with us is insured and documented with a detailed description, measurements, and photos.

STEP 02

Inspection

Our goldsmith thoroughly inspects the jewelry before any work begins. He notes the condition of the piece, any damage found, and the work needed.

STEP 03

Quote

If you weren’t quoted at drop-off, we’ll send an itemized quote covering each part of the requested repair, along with any optional maintenance our goldsmith recommends.

STEP 04

Repair & Quality Control

. Once you approve the quote, we begin the repair. When the work is finished, your piece goes through a two-stage quality control check to make sure it meets our standards.

STEP 05

Ready for pickup

A member of our team will reach out when the repair is complete and ready to be picked up.

The DVJ Guarantee

We use proven techniques along with the latest technology and tools to provide the best possible repair. Every piece left in our care is carefully documented and handled with attentionto detail. We will provide you with a transparent price quote before any work begins. If there is more than one way to handle a repair we’ll walk you through your options and let you decide. No pressure, no surprises - just honest guidance, years of experience, and a repair done right.

Frequently asked questions